JoMu.ug Privacy Notice

At JoMu we are committed to protecting your privacy. This Privacy Policy Notice explains how we collect, use, and safeguard your information when you use our services. JoMu is a wholesale platform connecting and facilitating sales and purchases of products and services between businesses. Our website and application platforms are for wholesale transactions or simply business to business transactions. This makes our platforms availabe for use by businesses and not for individual or personal use. By accessing or using JoMu services, you agree to be bound to the terms and practices described in this Notice.

Effective: November 16, 2025

• Information you give us: This includes personal and account information. Personal information includes, to mention but a few, email address and phone number, whereas account information includes, but not limited to, business name and password. You provide this information during account creation or when browsing our platforms.

• Automatically collected information: We automatically collect and store certain information when you access or use our platforms. This may include information about your searches, views, interests, interaction with other businesses, content, location and how often you visit our platforms.

• What we use your information for: We collect and use your information to enhance your experience on our platforms and to operate effectively. This includes; - Account Management, by creating and maintaining your user account. - Security and Fraud Prevention, by monitoring, detecting, and preventing any fraudulent or unauthorized activities. - Improving Our Services, by analyzing usage and performance for platform enhancements. - Legal Compliance, by fulfilling our legal and regulatory obligations.

• Information Sharing: We do not sell, rent, or trade your information to third parties. However, we may share your data with other businesses to facilitate communication. We may also share your data with trusted third-party service providers who assist us in operating our platforms, conducting our business, or providing services to you--provided that such parties agree to keep this information confidential and use it solely for the purpose of delivering those services. We may disclose your information when required by law, legal process, or to protect our rights, or safety or that of others.

• Cookies: We use cookies to enhance user experience and personalize content as they allow us to distiguish you from other users of our platform. By using our services you consent to our use of cookies in accordance with this policy. You can customise your Cookie Settings here at any time.

• Data Security: We are committed to protecting the security and confidentiality of your data. To safeguard your data, we implement industry-standard measures and although we strive to use all reasonable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we aim to protect your data, we cannot guarantee its absolute security.

• Your Rights: As a user of our platforms, you have the right to access, correct, or delete your data; to restrict or object to it's processing; and to withdraw any consent at any time. We are committed to respecting these rights. To exercise any of these rights, please contact us through the channel provided in this notice.

• Social Media Guidelines: We actively engage with our users across various social media platforms, including Facebook, Twitter(X), TikTok, and Instagram.
We encourage respectful, constructive, and positive interactions on our social media platforms. Please communicate clearly and courteously, keeping conversations relevant to our brand and services. Avoid posting offensive, abusive, or inappropriate content. When engaging with us expect timely and professional responses to your questions, comments or concerns but it's our right to use our judgement in selecting the messages we respond to. Postings from fake or anonymous accounts or profiles will be deleted upon discovery. We reserve the right to remove content that is off-topic, out of context, spam, and links to third party sites. Warning: Please ensure that you only follow and interact with our offical social media accounts. Be cautious of impersonators or fake profiles claiming to represent us. We are not responsible for any interactions with unauthorized accounts. Always verify the account's authenticity before engaging.

• Contact: Incase of any questions, concerns or an issue please contact us by email at ContactJoMu@gmail.com for prompt assistance.